Privacy Policy

PRIVACY POLICY

Astrolife.co.in ("we", "Quantumpass Tech LLP", "Astrolife" (web and application) hereinafter referred to as "website") is dedicated to protecting the privacy of our website users (including astrologers and customers, whether registered or not). Please read this Privacy Policy carefully to understand how astrolife.co.in will use the information you provide.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which mandate the publication of a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

USER'S CONSENT

This Privacy Policy, which may be updated or amended from time to time, details the information collected from our users, including personal identification, contact details, birth details, and any astrological forecasts derived from this information, and how such information is subsequently used for the purposes of the astrolife.co.in website. By accessing and using our website, you confirm that you understand and expressly consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website.

Your continued use of astrolife.co.in signifies your unconditional consent and confirmation to the terms of this Privacy Policy regarding the collection, maintenance, use, processing, and disclosure of your personal and other information.

This Privacy Policy should be read in conjunction with the respective Terms of Use or other terms and conditions provided on astrolife.co.in.

COLLECTION OF PERSONAL INFORMATION

Creating a user profile with Astrolife involves providing specific information. Mandatory details include your phone number for OTP (One-Time Password) verification, which is essential for the security and validity of the registration process. Additionally, you may be required to provide your first name and last name. Your date of birth (DOB) can be considered an optional detail, meaning it is not mandatory to provide it during registration.

PURPOSE AND USE OF DATA/INFORMATION COLLECTION

By collecting this information, Astrolife aims to create a personalized user profile that caters to your specific needs and preferences. However, if you choose not to provide your date of birth, it will not prevent the registration process, and you can still access the services offered by Astrolife with your verified phone number.

OUR COMMITMENT

Astrolife.co.in is committed to protecting the privacy of all users visiting the platform, whether registered or merely visitors. We recommend every user understand what types of personally identifiable information are collected. Astrolife.co.in uses personally identifiable information for certain predictions; however, we guarantee that no direct or indirect use of such information revealed in a prediction for a member will be made except for the explicit purpose of communicating horoscope charts and predictions to the member themselves. We further clarify that astrolife.co.in does not, in any manner, sell or rent the information supplied to the website.

Astrolife.co.in does not undertake to treat or provide solutions for users with weak mental health, including any user who has thoughts related to committing suicide, self-destruction, etc. Such users are advised to discontinue the use of this website immediately, and any continued use by such a person would be solely at the user's risk. Astrolife.co.in shall have no liability for any untoward event in such a scenario. Astrolife.co.in declares that information provided by such users can be shared, if required, with law enforcement authorities. Such information is not protected by any non-disclosure or confidentiality agreements with astrolife.co.in or any third-party involved herein.

Astrolife.co.in does not provide any commitment whatsoever regarding the accuracy of predictions made by astrologers to any user. We do not take any guarantee/responsibility/liability regarding the reliability or reality of gems and other related items represented and sold on the website. Furthermore, Astrolife.co.in declares that no warranty on such services is provided by the website in any manner.

INFORMATION COLLECTED BY ASTROLIFE.CO.IN

PERSONAL IDENTIFIABLE INFORMATION:

Information is considered personal when it identifies a specific end-user. Such information is collected by astrolife.co.in during the following actions:

Creating an account / Registration data: When accessing astrolife.co.in, users may be required to create an account. The personal information that may be sought while creating an account includes, but is not limited to: Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of 'sensitive personal data or information' as defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011, enacted under the Information Technology Act, 2000, and any other detail required on the website during registration. We inform all users that the e-mail address or phone number, together with a password or OTP, is used to secure your profile and for the effective implementation of personalized E-mail and SMS Services provided by astrolife.co.in. If no registration is made by the User, astrolife.co.in may not be able to provide any services due to the unavailability of your personal identifiable information.

Booking a paid service: While booking a service through an Order Form, the personal information that may be sought includes, but is not limited to, the information mentioned above (e.g., name, contact details), financial information including bank account information, credit card or debit card details, or other payment instrument details through a secure third-party gateway, IP (Internet Protocol) Address, and any other information that a User may provide during booking a paid service on astrolife.co.in. Such information is kept highly confidential.

Log Files, IP Address and Cookies: Astrolife.co.in collects information stored by your browser on your computer's hard drive, i.e., through cookies. It also automatically logs generic information about your computer's connection to the Internet, i.e., Session Data. Astrolife.co.in may store temporary or permanent 'cookies' on your computer. Cookies allow the web server to recognize your computer each time you return to the website, including the time and date of the visit, pages viewed, length of time, verification of registration or password information, etc. Such cookies are usually only read by the server that placed them, and you may choose to block these cookies on your computers. Please note that if cookies are turned off, you may be prevented from using certain features of astrolife.co.in. We use cookies to personalize your experience on astrolife.co.in and to display advertisements according to your preferences.

Some services provided by astrolife.co.in may direct you to third-party platforms. Any information you provide on such platforms may be dealt with by them in the manner described by their respective privacy policies. Astrolife.co.in fully disclaims any liability(ies) or claim(s) that may arise from the use/misuse of such information shared by you with any third party or any party not known to astrolife.co.in. We would not be liable for the misuse of such information shared by the User or by any third party.

We also collect details including, but not limited to, User feedback, comments, etc., that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which you may have access to while visiting astrolife.co.in. For such information which is in the public domain and accessible to all Users and visitors of astrolife.co.in, you are advised to exercise your discretion before disclosing it, as this information is susceptible to misuse.

Miscellaneous Activities: Astrolife.co.in may collect any other information that may be mandatory to be disclosed and may further receive any other information via email or other methods, including contact regarding specific services availed from astrolife.co.in or any products bought from astrolife.co.in. Such information may not be made part of the User-Member's Profile but shall be used only for addressing the specific need or concern of the User.

NON - PERSONAL IDENTIFIABLE INFORMATION:

Information is considered non-personal when it does not identify a specific end-user. Such information is collected when you visit astrolife.co.in (e.g., through cookies), and would include but not be limited to the following:

• URL (Uniform Resource Locator) of the previous website visited by you before visiting astrolife.co.in or the URL of the website you visit after visiting astrolife.co.in.
• Internet service provider / IP Address / Telecom service provider.
• Type of Browser used for accessing the website.
• Geographical Location

Such non-personal identifiable information is used by astrolife.co.in for purposes including, but not limited to, troubleshooting connection problems, administering the website, analyzing trends, gathering demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperating with law enforcement activities, etc.

This information is used for improving the site content and performance, and astrolife.co.in may share this information with Third-Party Service Providers and Third-Party Advertisers to measure the overall effectiveness of the website's online advertising, content, programming, and for other bona fide purposes as required.

THE USER HEREBY REPRESENTS AND CONFIRMS THAT THE INFORMATION PROVIDED TO ASTROLIFE.CO.IN IS AUTHENTIC, CORRECT, CURRENT, AND UPDATED. ASTROLIFE.CO.IN AND QUANTUMPASS TECH LLP SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY ASTROLIFE.CO.IN FOR THE BREACH OF ANY PROVISION.

SECURITY MEASURES:

The security of the personal information supplied by the User is very important to astrolife.co.in. For the purpose of securing the information, we take various measures, including reasonable steps such as physical and electronic security measures, to guard against unauthorized access to the information. The personal information of a user is collected on a secured server. Payment details are entered on the Payment Gateway's or Bank's page on a secured SSL. The data is transferred between the Bank's page and payment gateways in an encrypted manner. However, please note that no data transmission can be guaranteed to be completely secure. Hence, the user is advised to take precaution and care against any sharing of the details submitted on astrolife.co.in, including the log-in details generated after registration. Astrolife.co.in is not responsible for the security or confidentiality of communications you may send through the internet using email messages, etc.

USAGE OF THE INFORMATION:

The information collected by astrolife.co.in may be used for any purpose as may be permissible under applicable law and shall include, but not be limited to, the following:

• For providing a personalized Browse experience. While guaranteeing your anonymity, the personal information collected in the "Personal Identifiable Information" section may be used for research purposes, for improving marketing and promotional efforts, to analyze usage, improve the content of astrolife.co.in, product offerings, and for customizing the website's layout to suit the needs of its Users.
• With IP tracking details and Cookies data, astrolife.co.in will use it only for facilitating the usage of the website and providing a personalized experience. Any information that is sensitive in nature will not be provided to any third party without your consent.
• All information (and copies thereof) collected by astrolife.co.in, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by astrolife.co.in, may be retained by astrolife.co.in for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws, and potential evidentiary purposes, and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
• To ensure a seamless experience at astrolife.co.in for you and to ensure your maximum benefit and comfort, astrolife.co.in may use the data collected through cookies, log files, device identifiers, location data, and clear GIFs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by astrolife.co.in; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
• Astrolife.co.in uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature, sent by your device, including the web pages visited, add-ons, and other information that assists astrolife.co.in in improving the Services. Such information is collected from Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual User.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in data and consent; this information will also not be shared with any third parties.

CONFIDENTIALITY

Astrolife.co.in strives to protect all information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to astrolife.co.in is specifically excluded from the definition of Personal Information and shall not be collected/used. Your confidential information shall not be disclosed or shared by astrolife.co.in, its employees, its agents, or any third-party contractors, including the experts, either orally or in writing, except for the following circumstances:

• If astrolife.co.in believes that there is a significant/real/imminent threat or risk to your health, safety, or life, or to the health, safety, or life of any other person or the public.
• If such confidential information must be shared in accordance with the law, including any investigation, Court summons, judicial proceedings, etc.
• To protect and defend the rights or property of astrolife.co.in.

CHILDREN PRIVACY POLICY

Astrolife.co.in requires that users visiting and using the services are above 18 years of age; however, some service information is accessible to children under the age of 18 as well. Nevertheless, it is emphasized that astrolife.co.in is not designed or intended to be attractive for use by children under the age of 13, and no personally identifiable information of children below the age of 13 is knowingly collected. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICES PROVIDED BY ASTROLIFE.CO.IN AT ANY TIME OR IN ANY MANNER. If a concerned parent becomes aware of any information shared by a child under the age of 13, please contact astrolife.co.in immediately. We will take appropriate steps and delete the data from astrolife.co.in's systems.

Safety and Security:

Astrolife.co.in honors users' privacy and employs best practices to secure user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. Astrolife.co.in uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on astrolife.co.in with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with astrolife.co.in absolutely safe and secure.

DISCLAIMER

ASTROLIFE.CO.IN IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND A THIRD-PARTY WEBSITE. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR WEBSITES, AND ASTROLIFE.CO.IN SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS WEBSITE.

GRIEVANCE OFFICER

Grievance Email: astrolife.co.in@gmail.com

The above email address is provided for grievances in accordance with the Information Technology Act 2000 and rules made thereunder. You can contact us at this email address if you find any discrepancies on the website or if there is any breach of our Terms of Use, Privacy Policy, or other policies, or for any other complaints or concerns.

CONTACT INFORMATION

If you have any questions about these Terms of Usage, please contact us at astrolife.co.in@gmail.com

Or by mail to:

QUANTUMPASS TECH LLP
E2 Maniba Park, Tarsali,
Vadodara - 390009
Gujarat, India